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Contact Careem Customer Service

How to Reach a Person at Careem

Verified Contact Information

Customer Service:

  • +9 714 440 5222
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Careem Emails:

Customer Service
Legal

Careem Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Careem Phone Number
+9 714 440 5222
Average Hold Time
Less than 1 minute
Most Popular Careem Email Address
go@careem.com
Careem Live Agent Availability
52% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
Careem Customer Service Rating
4.5 out of 5
Call Volume by Day
sun
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PissedConsumer Club

Contact Information

Careem Website:

Careem Help Center:

Corporate Office Address:

Careem
Shatha Tower, Dubai Media City
Dubai, Dubai
United Arab Emirates

Summary of Careem Customer Service Calls

8.5K TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Careem?

Payments and Charges Question:

  • “Payment”
  • “About customer payment”
  • “I booked ride for tomorrow morning 3.20 am but after payment it shows booking failed so please let me know how should I do next or I will get my payment back”

Product/ Service Question:

  • “Complaint”
  • “Can't book a taxi because the app keeps saying i having outstanding balance which i dont”
  • “Someone send link Careem for purchase my scooty, is it ok or its same?”

Account Question:

  • “Forgot my phone in the car”
  • “Forgot to start booking and I drop gest without money”
  • “I send money but not receive my account”

Request for Information Question:

  • “To ask about something”
  • “Urgent I need to check a booking was made or not”
  • “Enquiry”

Shipping and Delivery Question:

  • “Transfer delay”
  • “Lost item”
  • “Delay food”

Activation/ Cancellation Question:

  • “I cancelmy ride but i didnt get money back”
  • “Cancel subscription”
  • “Ride canceled”

Refund Question:

  • “Fund refund”
  • “Refund”
  • “I didn’t get my refund”

Cards Question:

  • “Careem is deducting from my card for careem plus and I have not subscribed for it”
  • “Card have been blocked by careem”
  • “Nol card recharge pending”

Website/ Application Question:

  • “Careem Captain app pushed”
  • “The App isn’t working”
  • “My app not login why”

Return/ Replace Question:

  • “My restaurant pos machine is logged out and I want to change the login”
  • “I book taxi i didn’t get taxi pay by online i want to return money”
  • “Change email address and remove one of two recurring orders”

Staff Question:

  • “I'm want to join in careem service”
  • “Rude driver”
  • “Want to speek regarding box service”

Employment Question:

  • “Wendar salary nahi dy rha pory 5 week ki”
  • “Sir reason for my call salary lait issue and no response our accomodation two days the live in road very problem for live villa i want direct your company job not all issue i am hard working not work problem i want only time on salary i amAforeigner”
  • “For driver job”

Other Question:

  • “I Am Careem Rider I Got Accident 2 Weeks Ago I Want Temporary Pause On My I'D”
  • “Lost property”
  • “Deducting money after locking bike in Careem station”

Compare Careem Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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